Welcome to Graphic T-Shirt Shop’s FAQ section! We’re here to help you with any questions about our bold, expressive graphic tees and our worldwide shipping services. Below you’ll find answers to our most commonly asked questions about products, shipping, payments, and more.
About Our Products
What types of graphic tees do you offer?
We specialize in high-quality graphic tees for everyone! Our collections include:
- Mens Graphic Tees – Bold designs for every style
- Womens Graphic Tees – Trendsetting and unique
- Youth Graphic Tees – Fun designs for younger fashion enthusiasts
How do I choose the right size?
Each product page includes a detailed size chart with measurements in inches. We recommend comparing these measurements to your favorite well-fitting tee at home. If you’re between sizes or prefer a looser fit, we suggest sizing up.
Are your graphic tees pre-shrunk?
Yes! All our tees are made from pre-shrunk cotton to minimize shrinkage. For best results, we recommend washing in cold water and tumble drying on low heat.
Shipping & Delivery
What shipping options do you offer?
We offer two convenient shipping methods:
- Standard Shipping ($12.95): Fast delivery via DHL or FedEx (10-15 business days after processing)
- Free Shipping: For orders over $50 via EMS (15-25 business days after processing)
Pro Tip: Order by 12 PM EST for same-day processing on business days!
Do you ship worldwide?
Yes! We ship globally to fellow pop culture enthusiasts and fashion-forward individuals everywhere, with just a few exceptions in remote areas of Asia and some other locations. We’re constantly expanding our delivery network to reach more customers.
How can I track my order?
You’ll receive a shipping confirmation email with tracking information as soon as your order leaves our facility in Newark. Both our standard and free shipping options include tracking so you can follow your package’s journey to your doorstep.
Payments & Security
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all your payment information. We never store your full credit card details on our servers.
Returns & Exchanges
What’s your return policy?
We offer easy 15-day returns from the date you receive your order if you’re not completely thrilled with your purchase. Items must be unworn, unwashed, and in original condition with tags attached.
How do I initiate a return?
Simply email our customer service team at [email protected] with your order number and reason for return. We’ll provide you with return instructions and a prepaid return label if applicable.
How long do refunds take to process?
Once we receive your return, refunds are processed within 3-5 business days. Please allow additional time for your bank or credit card company to post the refund to your account.
Customer Service
How can I contact customer service?
Our friendly customer service team is available via email at [email protected]. We typically respond within 24 hours on business days.
Where is Graphic T-Shirt Shop located?
Our headquarters is located at 2654 Hedge Street, Newark, US 07102. All orders ship from this location.
Do you offer bulk discounts for large orders?
Yes! We love helping customers stock up on multiple graphic tees. For orders of 20+ items, please contact us at [email protected] for special pricing.
Still have questions? We’re here to help! Email us anytime at [email protected] and we’ll be happy to assist you.